Terms of Service

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These Terms of Service (“Terms”) are the house rules for jerseymill.shop. They apply when you browse the site, create an account or buy anything from Jersey Mill, whether that is one Pin & Ball sock pair or a full team’s worth of personalized bowling shirts. By using the site or placing an order, you agree to these Terms and to the policies they link to. Please read them before you order. Nothing in these Terms takes away rights you have under consumer protection laws that cannot be waived where you live.

In these Terms, “Jersey Mill”, “we”, “us” and “our” mean Jersey Mill, 3492 W Ridgecrest Dr., Taylorsville, UT 84129, US. “You” means the person using the site or placing the order.

The short version

  • We sell retro league apparel for bowling, softball and pickleball to customers in the US, Canada, Australia and New Zealand, shipped free from the USA.
  • Personalized items are printed exactly as you type them. No proof or mockup is sent first.
  • We do not print real team names, league names, brand names, logos or famous players’ names.
  • You can cancel or change an order within 24 hours, and return any item within 60 days of delivery.
  • Approved refunds are issued within 7 days of receiving your return, to your original payment method.
  • These Terms are governed by the laws of Utah.
  • Questions: support@jerseymill.shop.

Using jerseymill.shop

You may use the site to browse and buy products for yourself, your family or your team. To place an order you must be old enough to enter into a binding contract where you live, or have a parent’s or guardian’s permission. Youth sizes are bought by adults on behalf of young players.

Your account

Creating an account in My Account is optional. If you create one, keep your login details private, give us accurate information and tell us by email if you think someone else has used your account. You are responsible for orders placed through your account.

Fair use of the site

You agree not to:

  • try to break into, overload or interfere with the site or other customers’ accounts;
  • scrape or copy the site with automated tools, other than normal search engine indexing;
  • place orders with payment details you are not entitled to use;
  • use personalization fields to submit offensive, unlawful or infringing text;
  • use the site for anything unlawful.

We may suspend accounts or refuse orders that break these rules.

Products, sizes and how they look

We describe each bowling shirt, softball jersey, pickleball top, tee, hoodie, hat, sock pair, towel and tote as accurately as we can. Product photos and the live personalization preview are there to show the design, the colors and where your text will sit. Colors can look slightly different from one screen to another, and the preview is a guide to placement, not a print-exact image.

Sizing

Sizes are listed on each product page: unisex adult S to 3XL (some styles to 4XL), women’s fit XS to 2XL, youth S to XL, socks in S/M and L/XL, and one-size trucker hats, towels and totes. Sizes 2XL and up cost a little more, and the price shown updates when you pick the size. Our Size Guide explains how to choose. If something does not fit, it can be returned within 60 days.

If an item is not as described

If what arrives is materially different from its product page, contact us. Our Returns & Exchanges Policy and Refund Policy explain the remedies.

Personalized orders

Five products carry built-in personalization fields: the Custom Team Bowling Shirt, the Custom Softball Jersey, the Custom Pickleball League Jersey, the Custom Team Roster Back Tee and the Custom Youth Softball Jersey. These terms apply to them in addition to everything else on this page.

We print exactly what you type

Text is printed in capitals, exactly as entered, within each field’s limits: team name on front up to 18 characters, name on back up to 12, number from 0 to 99, optional sleeve text up to 10 characters (adds $2 when filled), roster names up to 15 names and 240 characters, and an optional season or year line up to 14 characters. No proof or mockup is sent before production. You are responsible for checking spelling, spacing and numbers before you pay.

One shirt per cart line

Each set of personalization fields makes one shirt. A captain ordering for five bowlers adds five cart lines, each with its own size, name and number. Once a shirt has been printed, its text cannot be changed, and names cannot be added to a roster tee that has already been made; a new name means a new order.

Corrections

If you notice a mistake within 24 hours of placing the order, email us and we will correct it, as explained on our Cancel or Change an Order page. After that, a shirt printed exactly as typed is still covered by the 60-day return.

Names, logos and other people’s rights

When you submit personalization text, you confirm that you have the right to use it. Your own team name and the names of your own players, family members or yourself are fine.

You must not submit, and we will not print:

  • the name or logo of any professional, college or amateur team, league or association;
  • brand names or logos, including sporting goods, paddle, ball or bowling equipment brands;
  • the name or likeness of a famous athlete or other public figure;
  • any other trademark, copyrighted artwork or text you do not own;
  • text that is hateful, harassing, obscene or unlawful.

If an order includes text like this, we may cancel that order line and refund it in full, or contact you to agree a change. Our designs are generic league-night designs and are not connected with any real team, league or brand. For more detail, see our Intellectual Property Policy and our DMCA page.

Prices, payment and taxes

Prices

Prices are shown on each product page and confirmed in the cart and at checkout before you pay, together with any size or sleeve-text extras. We may change prices at any time, but a change never affects an order you have already placed. We do not offer quotes, bulk pricing or team discounts; every item is priced individually.

Mistakes in prices

If a product is shown at an obviously wrong price, we will contact you before shipping and either correct the order with your agreement or cancel it and refund you in full.

Payment

You agree to pay the total shown at checkout using one of the payment methods offered there. The methods shown at checkout are the ones available at that moment; our Payment Methods page explains how payment works. Payments are processed by the payment provider, and we do not store full card or account details.

Taxes and duties

We do not add sales tax at checkout. Any import duties or taxes on orders to Canada, Australia or New Zealand depend on the destination country and are set by that country’s authorities, not by us. Where the law makes you responsible for a tax on your purchase, that remains your responsibility.

Orders, shipping and risk

When a contract is formed

Placing an order is an offer to buy. We accept it when we send you the order confirmation email. We may decline or cancel an order, and refund any payment in full, if we cannot verify the payment, cannot deliver to the address, the personalization breaks these Terms, or the item becomes unavailable.

Shipping

We ship only to the United States, Canada, Australia and New Zealand. Shipping is free with no minimum, and orders ship from the USA. Processing takes 1-3 business days and transit takes 7-14 business days. Delivery times are estimates, not guarantees; full details are on our Shipping & Delivery page. You can check your order status in My Account or on the Order Tracking page, or email us for an update.

Addresses

Please check the shipping address before you pay, especially when sending a gift or splitting a doubles pair’s order between two countries. Address changes are possible within 24 hours of ordering. If a parcel is late or appears lost, contact us and we will help.

Cancellations, returns and refunds

Key order policies that form part of these Terms
TopicThe ruleFull details
Cancel or changeWithin 24 hours of placing the order, by emailCancel or Change an Order page
Returns60 days from delivery, every item, any reason, free return labelReturns & Exchanges Policy
Restocking feeNoneReturns & Exchanges Policy
RefundsWithin 7 days of receiving the return, to the original payment methodRefund Policy
Store creditAvailable on request, never expiresRefund Policy
SupportEmail only, reply within 24 hours on business daysContact Us page

The pages named in this table are part of these Terms. If anything on those pages is more generous to you than this summary, the more generous rule applies.

Content you send us

If you email us photos, comments or feedback, you confirm that you are allowed to share them. Photos sent about an order problem are used to resolve that problem and are deleted 30 days after delivery, as described in our Privacy Policy. We will not publish your photos or comments without asking you first.

Our content

The site’s text, product designs, graphics, photos, the Jersey Mill name and the “Your league, your names.” tagline belong to Jersey Mill or are used with permission. You may view and share links to the site for personal use, but you may not copy, sell or reuse our designs or content without written permission.

Liability

We provide the site as it is and cannot promise it will always be available or free of errors. To the extent the law allows, we are not liable for indirect or consequential losses, such as missing a league night because a parcel arrived late, and our total liability for any order is limited to the amount you paid for it. These limits do not apply to liability that cannot be limited by law, and they do not affect your statutory consumer rights.

Governing law and disputes

These Terms are governed by the laws of the State of Utah, United States, without limiting any mandatory consumer protection law of the country or state where you live. If something goes wrong, please email us first. Most problems, from a misspelled name to a parcel that is taking its time, are solved quickly by email.

Changes to these Terms

We may update these Terms from time to time. The version shown on this page when you place an order applies to that order. The date at the top shows when the Terms last changed.

Questions about these Terms

Email support@jerseymill.shop. We reply within 24 hours on business days. Jersey Mill, 3492 W Ridgecrest Dr., Taylorsville, UT 84129, US. You can also visit Contact Us or browse the FAQs.